Your Privacy, Our Priority

At Wellness Clinic, we are committed to protecting your personal and medical information—whether you visit us in person or interact with us online. Learn how we collect, use, and protect your data.

Privacy Policy

Effective Date: [30/5/2025]

Wellness Clinic (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our clinic or use our website [insert website URL].

1. Information We Collect

A. In-Clinic Data

When you visit our clinic, we may collect:

  • Full name

  • Date of birth

  • Contact details (phone number, email, address)

  • National ID or other identification

  • Medical history and current health information

  • Appointment records

  • Insurance information (if applicable)

B. Website Data

When using our website, we may collect:

  • Name and contact information provided via forms

  • Appointment requests and inquiry details

  • IP address, browser type, and usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your data to:

  • Schedule and manage appointments

  • Provide medical consultations and follow-up care

  • Respond to inquiries and provide support

  • Improve our website and services

  • Send health-related updates and promotional offers (only with your consent)

3. Sharing of Information

We may share your information with:

  • Licensed medical professionals at the clinic

  • Trusted third-party service providers (e.g., labs, IT support, payment processors)

  • Government or regulatory bodies as required by law

We do not sell or rent your information to any third party.

4. Third-Party Links

Our website may contain links to third-party websites (e.g., health partners, labs, social media). These sites have their own privacy policies, and we are not responsible for their content or data practices. We recommend reviewing their policies before providing any personal information.

5. Data Protection & Security

We implement strong administrative, technical, and physical safeguards to:

  • Secure personal and medical data

  • Protect against unauthorized access, use, or disclosure

  • Ensure data integrity and confidentiality

6. Your Rights

You have the right to:

  • Access or request a copy of your data

  • Correct inaccuracies in your personal or health information

  • Withdraw consent to certain data uses (where applicable)

  • File a complaint with a relevant data protection authority

7. Cookies & Analytics

Our website uses cookies to:

  • Monitor site performance

  • Understand visitor behavior

  • Enhance your browsing experience

You can manage cookie settings via your browser.

8. Children’s Privacy

Our services are intended for individuals 18 years and older. For minors, parental or guardian consent is required for both clinic visits and online interactions.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date. Continued use of our services implies acceptance of any changes.

10. Contact Us

For any questions or requests related to this Privacy Policy, contact us at:

Wellness Clinic
Email: [[email protected]]
Phone: [01559697707]

Address: [Zahraa El Maadi Main Street, Nerco, Fifth District 1/4]

Address: Sunrise Towers, in front of Pepsi and Future Schools, Embassy District Tower No. 3, Apartment No. 201

Client Testimonials

From the moment I walked in, I felt truly cared for. The doctors explained everything clearly and made me feel safe. I highly recommend Wellness Clinic to anyone looking for professional and respectful care.
Client Name
I used the online appointment system and it was so smooth. I got a follow-up call right away, and my visit went exactly as expected. A truly organized and professional team!" – Ahmed K.
Client Name

Ready for Trusted Care?

Now that you know your privacy is protected, take the next step toward better health. Book your appointment with SWellness Clinics today—your well-being starts here

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